Privacy Policy

1. Introduction

Dev Mizan (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you use devmizan.com, contact us, work with us as a client, or use our software and online services (including WordPress plugins and related APIs hosted on our infrastructure).

By using our website or services, you agree to this policy. If you do not agree, please do not use our site or services.

2. Who we are

Website: https://devmizan.com
Contact for privacy questions:  admin@devmizan.com

We act as the data controller for personal data we process in connection with our own website and services we operate under our name.

3. Information we collect

3.1 Information you provide

  • Contact and inquiries: Name, email address, phone number, company name, and message content when you use contact forms, email, or chat.
  • Client / project work: Information needed to deliver services (e.g. access credentials, project details, billing information). Payment card data is handled by our payment processor (e.g. Stripe); we do not store full card numbers on our servers.
  • Account and license services: If you use our license, subscription, or support services for our plugins or APIs, we may process your email address, site domain or URL, license keys, support ticket content, and related technical data needed to provide the service.

3.2 Information collected automatically

  • Website usage: IP address, browser type, device type, general location (country/region), pages viewed, and time spent, via server logs and, where used, analytics tools.
  • Cookies and similar technologies: See Section 8.

3.3 Information from third parties

  • Payment providers (e.g. Stripe) may provide us with confirmation of payment, subscription status, and limited billing details.
  • Hosting and infrastructure providers generate logs that may include IP addresses and timestamps.

4. How we use your information

We use personal information to:

  • Respond to inquiries and provide customer support;
  • Deliver, maintain, and improve our websites, plugins, and APIs (including license validation, subscription management, and support);
  • Process payments and prevent fraud;
  • Send service-related messages (e.g. license status, security notices, or replies to support tickets);
  • Marketing only where you have opted in or where the law allows (e.g. relevant offers about our services);
  • Comply with legal obligations and enforce our terms;
  • Monitor security and diagnose technical issues.

We do not sell your personal information.

5. Legal bases (where applicable)

If you are in the European Economic Area (EEA), UK, or similar regions, we rely on:

  • Contract — to provide services you requested (e.g. license, support, paid work);
  • Legitimate interests — to secure our systems, improve our services, and communicate with you about your account, provided your rights are balanced;
  • Consent — where required (e.g. non-essential cookies, certain marketing);
  • Legal obligation — where the law requires us to retain or disclose data.

6. Sharing of information

We may share data with:

  • Service providers who assist us (e.g. hosting, email delivery, payment processing such as Stripe, analytics) under contracts that limit use of data to our instructions;
  • Professional advisers where required (lawyers, accountants);
  • Authorities when required by law or to protect rights and safety.

We may use Stripe (or similar) for payments. Their handling of payment data is governed by their policies: https://stripe.com/privacy.

7. WordPress plugins and external APIs

Some of our WordPress plugins connect to third-party services you configure (for example, a CRM API) or to our own services on devmizan.com (for example, license validation, checkout, or support). What is sent, when, and why is described in each plugin’s readme on WordPress.org and in product documentation. We process that data to provide those features.

8. Cookies

We may use cookies and similar technologies for:

  • Essential operation of the site (e.g. security, load balancing, session management);
  • Analytics to understand aggregate usage (where enabled);
  • Preferences (e.g. language), where applicable.

You can control cookies through your browser settings. Non-essential cookies may be disabled where our cookie banner or settings allow.

9. Data retention

We keep personal data only as long as needed for the purposes above, including:

  • Support and license records — for the life of the subscription or license relationship and a reasonable period afterward for legal, accounting, and dispute resolution;
  • Marketing — until you unsubscribe or object;
  • Logs — typically rotated or deleted after a limited period unless security or legal needs require longer retention.

10. Security

We use appropriate technical and organizational measures to protect personal data. No method of transmission over the Internet is 100% secure.

11. International transfers

If we transfer data outside your country, we do so in line with applicable law (e.g. appropriate safeguards or standard contractual clauses where required).

12. Your rights

Depending on where you live, you may have the right to:

  • Access a copy of your personal data;
  • Correct inaccurate data;
  • Delete data in certain cases;
  • Restrict or object to certain processing;
  • Data portability where applicable;
  • Withdraw consent where processing is consent-based;
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [privacy email]. We may need to verify your identity.

13. Children’s privacy

Our services are not directed at children under 16 (or the age required in your jurisdiction). We do not knowingly collect their personal information.

14. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date. For material changes, we may provide additional notice (e.g. on our site or by email).

15. Contact

For privacy-related questions or requests:
Email: admin@devmizan.com
Website: https://devmizan.com